Shipping & Returns

 

Shipping Information

Standard domestic orders and all PO Box orders are shipped via USPS.

Within the continental U.S. this takes 5-10 business days: packages headed to Alaska, Hawaii, U.S. Territories, and APO/DPO sites can take up to 2-4 weeks once your order is marked as 'shipped'.

All shipments require an additional 3-5 business days for processing once you complete your order. 

For any additional questions, please email us at info@dominiquepearl.com


Domestic 2nd Day — $6.99 flat rate

 

Easy Returns & Exchanges

All purchases may be returned within 30 days. The item must be unworn, unwashed, and undamaged. Refunds may only be issued to the credit card used to make the original purchases. Customers are responsible for return shipping costs.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. Please send us an email at info@dominiquepearl.com to resolve any exchanges.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

For any additional questions, please email us at info@dominiquepearl.com